Martinsburg VA Medical Center


510 Butler Ave.
Martinsburg, WV 25401
Phone Number: (304) 263-0811

Map and Directions to Martinsburg VA Medical Center

The data below is based on completed surveys with a % patient survey response rate.

Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well.
This Hospital %
State Average 6%
National Average 5%
Percent of patients who reported that their nurses "Usually" communicated well.
This Hospital %
State Average 18%
National Average 19%
Percent of patients who reported that their nurses "Always" communicated well.
This Hospital %
State Average 76%
National Average 76%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.
This Hospital %
State Average 5%
National Average 5%
Percent of patients who reported that their doctors "Usually" communicated well.
This Hospital %
State Average 14%
National Average 15%
Percent of patients who reported that their doctors "Always" communicated well.
This Hospital %
State Average 81%
National Average 80%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.
This Hospital %
State Average 10%
National Average 11%
Percent of patients who reported that they "Usually" received help as soon as they wanted.
This Hospital %
State Average 26%
National Average 25%
Percent of patients who reported that they "Always" received help as soon as they wanted.
This Hospital %
State Average 64%
National Average 64%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.
This Hospital %
State Average 8%
National Average 7%
Percent of patients who reported that their pain was "Usually" well controlled.
This Hospital %
State Average 24%
National Average 24%
Percent of patients who reported that their pain was "Always" well controlled.
This Hospital %
State Average 68%
National Average 69%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.
This Hospital %
State Average 21%
National Average 21%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.
This Hospital %
State Average 19%
National Average 19%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them.
This Hospital %
State Average 60%
National Average 60%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.
This Hospital %
State Average 9%
National Average 9%
Percent of patients who reported that their room and bathroom were "Usually" clean.
This Hospital %
State Average 19%
National Average 20%
Percent of patients who reported that their room and bathroom were "Always" clean.
This Hospital %
State Average 72%
National Average 71%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.
This Hospital %
State Average 14%
National Average 12%
Percent of patients who reported that the area around their room was "Usually" quiet at night.
This Hospital %
State Average 34%
National Average 30%
Percent of patients who reported that the area around their room was "Always" quiet at night.
This Hospital %
State Average 52%
National Average 58%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
This Hospital %
State Average 81%
National Average 82%
Percent of patients who reported that they were not given information about what to do during their recovery at home.
This Hospital %
State Average 19%
National Average 18%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).
This Hospital %
State Average 10%
National Average 9%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).
This Hospital %
State Average 25%
National Average 24%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
This Hospital %
State Average 65%
National Average 67%
Percent of patients who reported NO they would not recommend the hospital.
This Hospital %
State Average 6%
National Average 5%
Percent of patients who reported YES they would probably recommend the hospital.
This Hospital %
State Average 29%
National Average 26%
Patients who reported YES they would definitely recommend the hospital.
This Hospital %
State Average 65%
National Average 69%


Nearby Locations

West Virginia Hospitals    |     Martinsburg Hospitals    |     Humboldt County Hospitals
 
 

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